Privacy Policy

Who we are

Suggested text: Our website address is: https://supremenetworks.co.ke.

Supreme networks (“we,” “our,” or “us”) respects the privacy of visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, as well as your rights regarding your data.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect two types of information:

a. Personal Information
Personal information is data that can be used to identify or contact you. This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (when making purchases)
  • Any other information you voluntarily provide through forms or communication

b. Non-Personal Information
We also collect non-personal information, which cannot be used to identify you. This may include:

  • Browser type and version
  • Device type (mobile, desktop, etc.)
  • IP address
  • Pages viewed on our website
  • Date and time of visit
  • Referring website or source (such as search engines)

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms, subscribe to our newsletter, make purchases, or contact us directly.
  • Automatically: Through the use of cookies, web beacons, or other tracking technologies, we automatically collect certain information when you visit our website.
  • Third-Party Services: We may collect data from third-party services that help us analyze website traffic or offer payment processing services.

3. Use of Information

We use your information to:

  • Provide and improve our website and services.
  • Process transactions and manage orders.
  • Respond to inquiries or customer service requests.
  • Send you promotional information, updates, or newsletters (you can opt-out at any time).
  • Analyze website traffic and user behavior to enhance user experience.
  • Comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your user experience by remembering your preferences.
  • Analyze website usage and performance.
  • Provide targeted advertisements based on your interests.

You can choose to disable cookies in your browser settings, but doing so may affect your ability to use certain features of our website.

5. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, or deliver services. These parties are bound by confidentiality agreements.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a court order or government investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure. We strive to protect your data but cannot guarantee its absolute security.

7. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and correct any inaccuracies.
  • Data Deletion: You may request that we delete your personal information, subject to certain legal requirements.
  • Data Portability: You have the right to request a copy of your data in a structured, commonly used format.
  • Opt-out of Marketing: You can opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child under 13, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: [email protected]
  • Phone: 0711664906
  • Mailing Address: Supreme networks, Nairobi, Kenya

This Privacy Policy ensures that your privacy is respected and protected while using the Supreme networks website.